Refund Policy
Refund & Return Policy
Last Updated: March 5, 2026
Our Promise
We want you to love your stickers! If you're not 100% satisfied, we'll make it right.
Refund Eligibility
✅ Eligible for Refund:
- Damaged or defective items
- Wrong item received
- Order not received within 30 days
- Custom orders with printing errors (our mistake)
❌ Not Eligible for Refund:
- Custom orders (once production begins)
- Buyer's remorse (changed your mind)
- Items damaged due to misuse
Refund Process
- Contact Us: Email support@whowinsstickers.com within 30 days of order
- Provide Details: Order number + photos of the issue
- We Review: We'll respond within 2 business days
- Resolution: Refund or replacement (at our discretion)
Refund Amount
- Product Cost: 100% refunded if eligible
- Shipping Cost: Non-refundable (original shipping fees not included)
- Return Shipping: Covered by us if it's our error; otherwise customer's responsibility
Refund Timeline
- Approval: 2 business days
- Processing: 5-10 business days (to original payment method)
Returns
For most orders, returns are not required for refunds. If a return is needed, we'll provide instructions via email.
Custom Orders
Custom sticker orders can only be refunded if:
- We made a printing error
- Wrong design was produced
Custom orders cannot be refunded due to:
- Customer design errors
- Change of mind after production begins
Contact Us
Questions about refunds? Email support@whowinsstickers.com
